What Business Intelligence Tools Have You Used Priorly – Did you know that there are more than 200 automotive businesses worldwide that use Phocas business intelligence to uncover new sales opportunities and gain more insight from their company data? In this infographic, we have listed some of these companies. These factories manufacture automotive components including lubricants/greases, brake pads, hydraulics, roof racks and a variety of aftermarket parts. Would you like to see Fokas in action? Click here.
How to increase profitability in the automotive industry It’s no secret that after the automotive cut throat and rapid consolidation. Read more Using Business Intelligence as an Automotive Inventory Solution Inventory management is critical for all suppliers in the automotive aftermarket and parts industry to operate efficiently and remain profitable. It involves a complex balancing act of ensuring that enough stock is available for customers when they need to buy, while also making sure that there is no excess stock waiting in the warehouse for long periods of time. Read more ASA Automotive Systems selects Phocas as data analytics partner Phocas data analytics solutions are now integrated with ASA’s enterprise products such as TireMaster Enterprise and TireMaster GTX software due to a new partnership finalized this week. ASA dealers can use Phocas out-of-the-box solutions to extract value from their business intelligence and make data-driven decisions. Greater BI Success for MAM Customers Using Phocas For the automotive business, the ability to track and drill down into your live data offers a unique advantage over competitors. However, many businesses struggle to access the data that resides in their internal systems. More
What Business Intelligence Tools Have You Used Priorly
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Voice of the customer (VoC) is a term that describes the data you collect about your customer’s feedback, experience, and expectations of your products and services. Developing a strong VoC program in your enterprise involves many factors, but once implemented it will have a strong ROI on your operations tools and customer loyalty.
Successful use of Voice of the Customer programs has proven to increase customer loyalty, create better products, provide better service, and quickly understand the customer experience. CX professionals today use a wide range of technologies and tools. Surveys are a popular method of gathering customer feedback, but can be limited by response rates. Using machine learning technologies such as voice analytics, brands can gain feedback from every customer interaction, whether it’s over the phone or through chat messaging. This information can then be accessed in the analytics dashboard of your choice to uncover opportunities within your organization. By collecting customer experience and sentiment data in your chosen business intelligence tool, you can find ways to:
For businesses with mountains and mountains of data, ThoughtSpot lets you search for data collected as simple as a conversation. They believe that finding and reading an analysis should be as easy as searching for it, and all you need to know is the question you need to answer. Across all industries, ThoughSpot has apps and AI to help your business find the information it needs.
The industry leader is Tableau, which provides any combination of data you can imagine in a consumer format. Tableau’s dashboards are popular in the industry and are used to better visualize and analyze your customer data. From maps to models, Tableau’s gallery brings art to the scientific world and ensures your company is on the best foot to communicate with its employees.
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Microsoft’s answer to business intelligence, Power BI integrates easily with other Microsoft Office 365 products, such as Excel, Azure, and hundreds of other products across the Microsoft Power Platform. If you’re looking for a solution with all your eggs in one basket, Microsoft Power BI is ideal for adding this self-service analysis to your enterprise already using its other products.
Qlik’s suite of products is the first in the industry to take you from raw data to actionable insights. Their BI system goes from extracting data, reading it, and providing data literacy services to empower your employees to manage your customer data. They were able to determine that only 10% of the data they collect is used for analytics, so they use their various products, including Qlik Sense, to translate that data into something they can work with.
Acquired by Google in a multi-billion dollar deal in June 2019, Looker is now part of the Google Cloud platform and offers its analytics dashboards to Google Cloud customers. They have a strong research department, complete with a drag-and-drop experience, so that all team members can effectively communicate the insights they find.
Datapine has a number of brand specific features to be able to understand your customer data. On top of custom panels and drag-and-drop creation, datapine has the ability to create SQL databases and is the only solution on the market that allows query results to be used for further calculations, which is impossible with simple SQL.
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When time is money, Stratifyd ensures that businesses find the insights and answers they’re looking for in an easy-to-use platform. The platform also meets you where your data is, with an unlimited number of data sources such as Slack, Salesforce, Google Analytics and more.
Business intelligence isn’t just for the enterprise level. If you’re looking for an easy-to-use and integrated solution for your small or medium-sized business, Zoho Analytics lets you create reports and dashboards with existing data. Collaboration with colleagues, white-label portals, and data anomaly alerts are just a few of the features Zoho and its endless list of products offer to build your business.
Another brand with custom data resources, Grow is built for companies that are growing just that. Founded in 2014 as “the only BI solution for growth-oriented businesses”. They offer Dataset Playbooks as templates for businesses to understand their reports and over 100 data connections.
Focused on creating truly great dashboards, Cyfe is a comprehensive solution for collecting the data your company has across multiple services, such as social media and collaboration tools. For businesses that take a holistic approach to customer service, they offer a white-label solution for businesses that thrive across departments and include a ‘TV Mode’ feature for always-on presentation of your dashboard of choice – great for operations centers .
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As the Head of Customer Success for an enterprise-grade speech analytics platform, Emily has developed powerful solutions for customers who need scalable, flexible, and insightful collaborative customer analytics solutions. Emily understands the many use cases of speech analytics technologies and works closely with clients to deliver ROI for enterprise organizations.
Predictive analytics is an advanced form of data mining that is used